Job Title: Administration Associate Location: Area Office
Reports To: Area Manager, also reports indirectly to HO on functional tasks.
Job Summary: The Area Administrative Associate coordinates office services such as purchasing, payroll, records control and other administrative activities for the Area Office and all of the units within the designated Area.
Manage front office.
Maintain Area / branch office assets and infrastructure.
Purchase stock and printing stationary, furniture, etc. within given budget.
Coordinate payroll process for all employees within Area.
Maintain Area employee record keeping systems [and forms control]. This includes maintaining an employee database and the personnel files of all employees within Area.
Use software applications such as spreadsheets, databases, and statistical and graphics packages to locate and compile information and format reports, graphs, tables, records and other information as required by the Area Manager. This includes consolidating attendance sheets of branches and exit and intake data of all employees within Area.
Assist with special events planning.
Assist Area Manager with Area-related travel arrangements as well as coordinate logistics for visitors.
Operate personal computer to access e-mail, electronic calendars, and other basic office support software.
Ensure employees accurately fill out necessary forms (including PF and ESI forms) and maintain files.
Facilitate internal and external communication. This includes supporting Area managers in issuing HR-related and other letters.
Assist in processing Insurance work until Insurance Associate is hired.
Maintain detailed records of all the claims with various companies and all claim related documents.
Ensure that all forms have required information. Prepare monthly status reports.
Train SKS MFI staff in designated Area from time to time about policy changes and insurance procedures.
Conduct field visits to verify deaths and beneficiaries.
Liaison with HO for all claim related matters.
Other duties as assigned.
Required Knowledge, Skills, and Abilities:
Should be well conversant in the local dialect of the area and as well English and / or Hindi.
Excellent written and verbal communication skills in the local language, Basic English skills preferred.
Excellent organization skills, with ability to multi-task and prioritize.
Working knowledge of using the Internet and MS-Office required; experience with database management preferred.
Required Education and Experience:
Bachelors’ degree required with a Diploma in Management preferred.
Minimum of one year of Administrative related experience.
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